Which Terminal is Alaska Airlines at MEX Airport?

Terminal 1 is the one-stop location for Alaska Airlines at Mexico City International Airport. The airline regularly operates its flights out of this terminal, whether arriving or departing from MEX.

Alaska Airlines MEX Terminal offers easy procedures for passengers, including check-in, immigration, baggage claim, etc. Get a complete guide to this terminal layout in this article.

Alaska Airlines MEX Terminal – Quick Information

Here is a complete overview of the essential information about Alaska Airlines flights to and from Mexico City International Airport to ensure an easy boarding process:

Airlines Name	Alaska Airlines
Contact Number	+1 (800) 252-7522
Airline IATA Code	AS
Arrivals Terminal	Terminal 1
Departures Terminal	Terminal 1
Check-In Times (before departure)	Opening Time: 3 Hours Closing Time: 60 Minutes
Ticket Counter Location	Departure Gates (Terminal 1)

What Terminal is Alaska Airlines at MEX?

Alaska Airlines manages all its operations from Terminal 1 at Mexico City International Airport (MEX).

This dedicated Alaska Airlines terminal at MEX is designed to enhance the travel experience, offering numerous services and amenities. For connecting flights, the terminal provides smooth connections to other airlines and ground transportation options.

Passengers are advised to reach the airport at least 3 hours before the departure to allow sufficient time for check-in and security procedures. Additionally, Alaska Airlines prioritizes the comfort of all arriving passengers at MEX Terminal 1 by providing them with easy-to-follow procedures.

Alaska Airlines Arrivals at MEX

Alaska Airlines uses Terminal 1 at MEX for its arrivals. Arriving passengers must go through customs and immigration before heading to baggage claim, while those on domestic flights are exempt from this requirement.

In addition, the baggage carousels in Terminal 1 are now organized by arrival flight numbers, ensuring efficient handling and high standards of service. This system helps expedite luggage retrieval while the arrivals maintain accuracy.

In the arrival area, Alaska Airlines has a dedicated Lost and Found counter to assist passengers with any baggage-related issues. There are ground transportation options available at the Terminal 1 exit, including buses, taxis, and car rental services.

Alaska Airlines Departures from MEX

For travelers looking for: “Where does Alaska depart from MEX”, the answer is the same, i.e. it departs from Terminal 1.

Departing passengers from MEX can check in, drop off bags, and clear security at Terminal 1. They can relax in the lounge or shop before boarding or during layovers.

Moreover, Alaska Airlines has a dedicated staff at Mexico City International Airport to assist passengers with a stress-free journey.

Passengers must arrive at the airport at least 3 hours before departure to avoid delays.

How do I contact the Alaska Airlines at MEX?

You can contact the Alaska Airlines office at MEX by using the following details:

Contact Number	+1 (800) 252-7522
Email Address	customercare@alaskaair.com
Official Website	https://www.alaskaair.com/
Facebook	https://www.facebook.com/alaskaairlines
Twitter	https://x.com/AlaskaAir
Instagram	https://www.instagram.com/alaskaair
Youtube	https://www.youtube.com/@AlaskaAirlines

Alaska Terminal MEX Services

For passengers arriving at or departing from MEX, Alaska Airlines offers services at Terminal 1. These services are designed to provide passengers with a comfortable and enjoyable pre-flight experience.

In addition, Alaska Airlines MEX Terminal prioritizes a smooth journey for passengers with disabilities, offering assistance during boarding, disembarking, and connections.

Here is a list of services and facilities offered by Alaska Airlines at Mexico City International Airport:

• Ticket Booking: The dedicated Terminal 1 for Alaska Airlines at MEX Airport offers various travel choices, including one-way, round-trip, and multi-city flights. For group bookings, passengers can contact the customer service team for assistance.

• Check-in Options: The airport check-in counter opens 3 hours before the scheduled departure and closes 45-60 minutes before the same. So, passengers are advised to reach the airport on time.

• Unaccompanied Minor Assistance: Alaska Airlines takes special care of unaccompanied minors throughout their journey and offers assistance services to ensure the safety and comfort of young passengers.

• Baggage Purchase and Assistance: At MEX Terminal 1, there is a dedicated baggage desk where passengers can check their baggage and can have 1 carry-on bag plus 1 personal item such as a purse, briefcase, or laptop together weighing 23 kg. 

•  Customer Service: The airline provides a dedicated customer service desk at Terminal 1 if any luggage is missing, delayed, or lost. Tracking services and real-time updates are available to keep passengers informed about their luggage status.

• Wi-Fi Access: The smooth Wi-Fi services provided at Terminal 1 allow passengers to use the internet to get real-time updates about their flight status, route, weather, and any changes.

• Airport Lounges: The Mexico City International Airport features cozy lounges at Terminal 1 where passengers can relax before their flight, complete with free Wi-Fi and a selection of beverages.

• Duty-Free Shops: Passengers flying with Alaska Airlines can shop duty-free at Terminal 1 at Mexico City International Airport.

• Airport Transfers: Trained staff are available to assist with check-in to boarding, ensuring comfort and safety throughout the journey, including for children.

Alaska Airlines MEX Terminal Map

If you are flying to and from Mexico City International Airport with Alaska Airlines, the map given below will help you navigate to its dedicated Terminal 1:

For passengers traveling with Alaska Airlines from any other city or country, find your terminal with the help of our list of Alaska Airlines Terminals worldwide.

Frequently Asked Questions