What Terminal is Amazon Air at MSY?

Amazon Air operates all its arriving and departures from New Terminal at Louis Armstrong New Orleans International Airport (MSY). Passengers can enjoy outstanding service and connection from this facility. This terminal serves as the hub for both domestic and international flights.

What Terminal is Amazon Air at MSY?

This terminal at MSY Airport features easy check-in, quick TSA security, and support from the helpful staff of Amazon Air. For its flight connectivity, the airline manages all its takeoff & arrival procedures from New Terminal.

Quick Information about Amazon Air MSY Terminal

Here is a quick overview of the information about Amazon Air flights departing from and arriving at MSY airport:

Airlines NameAmazon Air
Contact Number+0124-2898040
Airline IATA CodeMZN
Arrivals TerminalNew Terminal
Departures TerminalNew Terminal
Check-In TimesOpening Time: 3 Hours (before departure)Closing Time: 60 Minutes (before departure)
Ticket Counter LocationDeparture Gates (New Terminal)

What terminal is Amazon Air at MSY?

Louis Armstrong New Orleans International Airport’s New Terminal is the main hub for Amazon Air’s scheduled arrivals and departures from MSY. With a wide range of amenities and services, this terminal acts as the airline’s main hub for foreign travel.

Travelers may make use of this airline’s numerous lounges, duty-free shopping, and dining options after clearing security at New Terminal. These benefits ensure that passengers flying with Amazon Air from MSY have a relaxing and enjoyable journey.

Arrivals

When Amazon Air passengers arrives at Louis Armstrong New Orleans International Airport (MSY), they will depart at New Terminal. This terminal is the main airline arrival hub, with a specific baggage claim facility located inside the arrival halls for convenience. 

Travelers at MSY Airport can get their baggage and go to the arrivals area after passing immigration and customs formalities. There are several amenities, separate waiting areas, and security checks at this airport.

They may also discover facilities for exchanging currencies or getting tourist information, as well as vehicle rental businesses and public transit choices. 

Departures

Flights from New Terminal are operated by Amazon Air out of Louis Armstrong New Orleans International Airport (MSY). Passengers of Amazon Air flights are required to check in at MSY Airport’s New Terminal. Typically, the terminal check-in counter is open from 3 hours to 45 minutes before departure.

To ensure a smooth travel experience and reduce last-minute rush, customers should arrive three to four hours before the scheduled departure time in order to complete all necessary procedures, such as luggage drop-off, TSA security checks, and check-in. 

Before boarding or during layovers, travelers can relax at the airport lounge or explore their retail selections.

How do I contact Amazon Air at MSY?

You can contact the Amazon Air office at MSY by using the following details:

Contact Number+0124-2898040
Contact Emailinfo@primegroup.aero
Official Websitehttps://www.primeair.aero/
Facebookhttps://www.facebook.com/primeairgsa
Twitterhttps://twitter.com/iamazondrone?lang=en
Instagramhttps://www.instagram.com/primeair_fl/
YoutubeN/A

Services and Amenities provided by Amazon Air at MSY

Every passenger’s requirements and tastes are met by Amazon Air’s extensive range of amenities and services at New Terminal at Louis Armstrong New Orleans International Airport (MSY).

Below is the overview of all the services and amenities provided at MSY Airport:

  • Check-in: Amazon Air provides various check-in options at MSY New Terminal, including offline check-in with assistance from their dedicated team. 
  • Self-service kiosks: The check-in procedure is made simpler by the availability of self-service kiosks and mobile check-in choices. Priority boarding is provided to premium boarding passengers, improving convenience all along the way.
  • Special Assistance: Passengers requiring special assistance at Amazon Air MSY Terminal receive dedicated services. From wheelchair assistance to boarding support, the airline ensures a stress-free travel experience. 
  • Premium Lounges: Amazon Air offers a premium lounge experience at this terminal for first-class passengers. The lounge features a variety of culinary delights, including fine meals and snacks, enhancing the waiting experience.
  • Wi-Fi access: Entertainment options such as music and movies, ample seating, and Wi-Fi access, ensure passengers can relax and stay connected before their flight.
  • Customer Service Desk: The customer service desk at MSY New Terminal operates round-the-clock, offering assistance with travel-related queries, booking modifications, and general travel information. 
  • Baggage Assistance: Amazon Air offers a specialized baggage service desk at MSY New Terminal to aid passengers with their luggage needs, such as purchasing extra baggage or extending baggage allowances.
  • Cancellation or Change: Passengers flying with Amazon Air who require flight modifications or cancellations can proceed to the designated counter at New Terminal in Louis Armstrong New Orleans International Airport. 
  • Customer service: At New Terminal, the customer service staff ensures that all qualified travelers have the ease and efficiency of receiving ticket upgrades, refunds, and schedule alterations all at their fingertips.

Additional Services

Here is an overview of additional services offered by Amazon Air at MSY New Terminal:

  • Onboard amenities (entertainment, meals, beverages)
  • Duty-free shopping
  • Connections and transit assistance
  • Children’s services
  • Business center facilities
  • Medical assistance
  • Special meals and dietary options
  • Pet transportation services

Amazon Air MSY Terminal Map

You may use the map below to get directions to Louis Armstrong New Orleans International Airport (MSY) New Terminal, which is the hub for Amazon Air:

For passengers traveling with Amazon Air from any other city or country, find your terminal with the help of our list of Amazon Air terminals worldwide.

Frequently Asked Questions

What terminal does Amazon Air operate from (MSY)? 

All of Amazon Air’s flights are operated out of Louis Armstrong New Orleans International Airport’s New Terminal (MSY). The primary hub for Amazon Air’s operations at MSY is New Terminal.

What are the check-in times for Amazon Air flights at New Terminal? 

The check-in desk at New Terminal opens three hours before departure and closes sixty minutes before departure. It’s advised that passengers arrive three to four hours before to departure time so that the security checks, luggage drop-off, and check-in procedures may be completed quickly.

How can you contact Amazon Air at Louis Armstrong New Orleans International Airport (MSY)? 

You can contact Amazon Air at MSY by calling their contact number, +0124-2898040, or visiting their official website for more information and online contact forms. 

Does Amazon Air offer special assistance for passengers with disabilities or special needs at MSY New Terminal?

Yes, at MSY New Terminal, Amazon Air provides special services for those who require more assistance. Included in this are wheelchair assistance, boarding assistance, and other comforts to guarantee a stress-free journey.

What amenities are available for passengers upon arrival at MSY New Terminal?

Upon arrival at MSY New Terminal, passengers can access baggage claim services, car rental facilities, public transportation options, and amenities for currency exchange or tourist information. 

Can you change or cancel your flights with Amazon Air at MSY New Terminal?

Yes, you can change and cancel an Amazon Air flight from MSY New Terminal and visit the designated counter for flight modifications or cancellations. You can also schedule your travel, upgrade ticket, and refunds as required.

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