What terminal is Avelo Airlines at ROC Airport?

What is the terminal for Avelo Airlines at ROC? Avelo Airlines operates flights at Main Terminal to and from Frederick Douglass Greater Rochester International Airport (ROC). This terminal primarily manages all international flights of this airline and provides various amenities for passengers.

From this ROC Main Terminal, Avelo provides convenient connections to various destinations in Canada and beyond, ensuring a smooth journey experience.

Avelo Airlines ROC Terminal 

Below are the details about the terminal used by Avelo Airlines at Frederick Douglass Greater Rochester International Airport (ROC). Here is essential information about its contact number, arrival, and departure for passengers:

Airline Name	Contact Number	Airline IATA Code	Departure	Arrival	Check-In Times (before departure)	Ticket Counter Location
Avelo Airline	+1 585-753-7000	PD P3	Main Terminal	Main Terminal	Opening Time: 3 Hours Closing Time: 60 Minutes	Departure Gates(Main Terminal)

Important Insights

• Avelo Airlines operates primarily from Main Terminal at Frederick Douglass Greater Rochester International Airport. This terminal facilitates all the operations of this airline from check-in to boarding.

• Main Terminal ensures easy navigation with several gates and offers various amenities like free Wi-Fi, pet relief areas, and services designed for families.

• Passengers can find numerous dining and shopping options within Main Terminal and lounges and unique features that enhance their in-airport experience.

Arrivals

Avelo Airlines arrivals at Frederick Douglass Greater Rochester International Airport are served at Main Terminal, where passengers can complete the customs and immigration procedures after arriving at this airport.

Passengers flying with Avelo Airlines must be aware that after arrival at this terminal, there may be a wait time of at least 30 minutes at Customs & Immigration which is requisite for every passenger.

After customs procedure, passengers can proceed to collect their luggage from the designated carousel in the arrival halls within Main Terminal.

Departures 

Avelo Airlines flights depart from Main Terminal at Frederick Douglass Greater Rochester International Airport. Passengers can locate the check-in desk, security checkpoint, and boarding area at this terminal.

Passengers must check in at least 90 minutes before their scheduled departure time for domestic flights within the United States.

For international flights, passengers are advised to complete check-in procedures at the airport 120 minutes before departure.

How do I contact Avelo Airlines at ROC Main Terminal?

You can contact the Avelo Airlines Office at ROC Main Terminal by using the following details:

Contact Number	1 585-753-7000
Official Website	https://www.aveloair.com/
Facebook	https://www.facebook.com/AveloAir
Twitter	https://x.com/aveloair
Instagram	https://www.instagram.com/aveloair
Youtube	https://www.youtube.com/@AveloAirlines_ULCC

Facilities provided to Avelo Airlines Passengers

Avelo Airlines at Frederick Douglass Greater Rochester International Airport provides a variety of premium services, such as streamlined check-in options, an exclusive lounge, and dedicated customer services.

Frequent flyers can enjoy priority boarding privileges, ensuring a convenient and comfortable travel experience with the help of given services:

• Ticket counter: Passengers can visit Avelo Airlines’ dedicated ticket counter at Frederick Douglass Greater Rochester International Airport for easy check-in and assistance.

• Avelo Airlines self-service check-in kiosk: Passengers can use the convenient self-service kiosks at ROC Airport for quick and easy check-in before their flight.

• Avelo Airlines affiliated lounge: Relax and unwind at Main Terminal exclusive lounge, available for Avelo Airlines passengers.

• Lost and Found Desk: For any lost items, the Lost and Found Desk is available at Main Terminal to assist Spring passengers promptly.

• 24/7 Customer Service: The customer service team at Frederick Douglass Greater Rochester International Airport is available around the clock to assist Spring Airlines passengers with any inquiries or issues.

• Baggage handling services: Passengers can enjoy efficient and reliable baggage handling services for a hassle-free travel experience at ROC Main Terminal.

• Avelo Airlines pet travel booking assistance: A dedicated staff at Main Terminal assists passengers with booking travel for pets, ensuring their comfort during the journey.

Additional Services

Apart from its main services, Avelo Airlines at Frederick Douglass Greater Rochester International Airport offers several additional services designed to enhance the journey experience.

These additional services include specialized assistance for pets and Wi-Fi access with all other  facilities to make Avelo Airlines passengers comfortable during layovers at ROC Main Terminal:

• Wi-Fi Access

• Pet Relief Area

• Charging Stations

• Children’s Play Area

• Duty-Free Allowance

• Special Assistance to Impaired Individuals

• Dedicated special request team

Avelo Airlines ROC Terminal Map

If you are traveling with Avelo Airlines, look through the interactive map below to easily find amenities, departure gates, and essential services at Frederick Douglass Greater Rochester International Airport to travel smoothly with Avelo Airlines:

For passengers flying with Avelo Airlines from any other city or country, find your terminal with the help of our list of Avelo Airlines Terminals worldwide.

Frequently Asked Questions