What Terminal is Avianca Airlines at AUA?

Queen Beatrix International Airport (AUA) is one of the major gateways for various international carriers including Avianca Airlines, which operates out of Single Passengers Terminal. The terminal is the busiest hub that serves numerous international flights to and from AUA, making it a vibrant and well-equipped space.

Single Passengers Terminal offers various amenities such as dining options, shops, and lounges when you enter the airport. This designated Avianca Airlines AUA Terminal is well-organized with check-in counters and departure gates within the airport premises. 

Quick Details of Avianca Airlines Queen Beatrix International Airport

Here are some important details provided about Avianca Airlines for passengers traveling to and from Queen Beatrix International Airport (AUA):

Airline NameAvianca Airlines
Airline IATA Code AV
Airport AddressOntario, CA 91761, United
AUA Airport Contact Number+57 3114006797
Arrivals TerminalSingle Passengers Terminal
Departures TerminalSingle Passengers Terminal 
Check-In TimesOpening Time: 3 Hours (before departure)
Closing Time: 60 Minutes (before departure)
Ticket Counter LocationDeparture Gates (Single Passengers Terminal)

Avianca Airlines Terminal at AUA

Avianca Airlines operates out of Single Passengers Terminal at AUA Airport. The terminal is generally used to handle both departures and arrivals of the airline.

Departing passengers from the airport must head directly to Single Passengers Terminal, where check-in counters are accessible on the ground floor. After checking in, proceed through security through the designated departure gate.

For incoming flights, Single Passengers Terminal houses customs and baggage claim services. Passengers should comply with the signs to immigration and then retrieve their luggage from the designated baggage claim area. Passengers must re-clear TSA security once they arrive on a connecting flight. 

Departures

For a smooth journey, passengers departing from Avianca Airlines AUA Terminal must follow specific steps. Here’s what you need to know:

  • Upon reaching, head to Single Passengers Terminal for Avianca Airlines and proceed to the dedicated concourse. 
  • Approach check-in counters or kiosks to print your boarding pass and drop off checked luggage.
  • After checking in, head to the security checkpoint with your boarding pass and ID to ensure that all your carry-on items meet TSA regulations.
  • Once through security, follow the signs to your departure gate at Single Passengers Terminal.
  • Passengers must pay attention to the announcements and display boards for boarding information. 
  • Single Passengers Terminal offers seating and waiting areas near the gates where you can wait for your flight. 

Arrivals

Arrivals at AUA need several key steps to ensure a smooth transition from your flight to your final destination. Here’s a guide to help passengers navigate the process:

  • After the Avianca flight lands at the airport, move forward with available signs to the arrival halls at Single Passengers Terminal.
  • While on an international flight to and from Avianca Airlines AUA Terminal, proceed to the immigration area and complete the customs procedures. 
  • After clearing immigration head to the baggage claim area. Passengers need to collect their checked luggage from the baggage carousel. 
  • Monitors above the carousels will display the flight number corresponding to each baggage claim area.
  • Find the exit gate and take ground transportation, including taxis, rideshare services, buses, and car rentals.

Avianca Airlines Services/Amenities at AUA

Avianca Airlines AUA Terminal offers various services and amenities, including comfortable seating, charging stations, and dining options of diverse cuisines & beverages at departure gates and convenient walkways and transportation options in the arrival area.

Here’s a comprehensive guide to all these services and facilities for passengers:

  • Check-In Counters: Several check-in counters are situated within the dedicated  Avianca Terminal AUA, ensuring efficient check-in and baggage handling.
  • Baggage Services: Passengers can access smooth baggage drop-off, luggage collection, and special assistance services within the terminal.
  • Dining Options: Single Passengers Terminal offers a variety of dining establishments, including several near the Avianca Airlines departure gates.
  • Retail Stores: Within the Avianca AUA Terminal, passengers can avail the facility of retail outlets for travel essentials, gifts, and duty-free shopping.
  • Wi-Fi Access: Free Wi-Fi is available throughout Single Passengers Terminal, allowing you to stay connected.
  • Customer Service: The designated Avianca Airlines AUA Terminal customer service desks are available for passengers to assist with flight-related inquiries such as traveling with infants, unaccompanied minors, flying with pets, and so on.
  • Lounge Access: Passengers traveling with Avianca can access the partner lounges within the Avianca AUA Terminal for relaxation and refreshments.
  • Pick-Up/Drop-Off: Pick-up and drop-off are managed in designated areas outside the airport for convenience to and from AUA.
  • Inter-Terminal Access: The airport provides efficient inter-terminal access through the AirTrain system or walkways, which connects all terminals, including Single Passengers Terminal.
  • Lost and Found: If you’ve misplaced any items at Avianca Terminal AUA, you can contact their customer service or visit their office at the airport to report and track lost belongings.

Avianca Airlines Terminal AUA Map

Travelers flying with Avianca Airlines can find directions to the dedicated Avianca Airlines AUA Terminal by using the map given below:

List of Avianca Airlines terminals worldwide.

How do I contact Avianca Airlines at Queen Beatrix International Airport?

You can contact the Avianca Airlines office at Queen Beatrix International Airport using the following details:

Airport Contact Number+57 3114006797
Airline Contact Number +57 601 307 3940
Official Websitehttps://www.avianca.com/en/ 
Facebookhttps://www.facebook.com/AviancaGlobal 
Twitterhttps://twitter.com/AviancaNAM 
Instagramhttps://www.instagram.com/avianca 
YouTubehttps://www.youtube.com/user/aviancachannel

Avianca Airlines flies from Single Passengers Terminal at AUA Airport, serving as a major hub for passengers flying internationally to various destinations worldwide. Avianca, a prominent airline, prioritizes the regular regulation of flights for passengers at this busy airport.

Frequently Asked Questions

What terminal is Avianca Airlines at AUA?

Avianca Airlines operates out of Single Passengers Terminal at AUA Airport.

Where are the Avianca Airlines AUA terminal arrivals?

Avianca Airlines flights arrive at Single Passengers Terminal at Queen Beatrix International Airport.

Where are the Avianca Airlines AUA terminal departures?

All Avianca departures occur at Single Passengers Terminal at Queen Beatrix International Airport.

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