What Terminal is Avianca Airlines at MAD?

Adolfo Suarez Madrid-Barajas Airport (MAD) is one of the major gateways for various international carriers including Avianca Airlines, which operates out of Terminal 4. The terminal is the busiest hub that serves numerous international flights to and from MAD, making it a vibrant and well-equipped space.

Terminal 4 offers various amenities such as dining options, shops, and lounges when you enter the airport. This designated Avianca Airlines MAD Terminal is well-organized with check-in counters and departure gates within the airport premises. 

Quick Details of Avianca Airlines Adolfo Suarez Madrid-Barajas Airport

Here are some important details provided about Avianca Airlines for passengers traveling to and from Adolfo Suarez Madrid-Barajas Airport (MAD):

Airline Name	Avianca Airlines
Airline IATA Code	AV
Airport Address	Av de la Hispanidad, s/n, 28042 Madrid, Spain
MAD Airport Contact Number	+34 913 21 10 00
Arrivals Terminal	Terminal 4
Departures Terminal	Terminal 4
Check-In Times	Opening Time: 3 Hours (before departure) Closing Time: 60 Minutes (before departure)
Ticket Counter Location	Departure Gates (Terminal 4)

Avianca Airlines Terminal at MAD

Avianca Airlines operates out of Terminal 4 at MAD Airport. The terminal is generally used to handle both departures and arrivals of the airline.

Departing passengers from the airport must head directly to Terminal 4, where check-in counters are accessible on the ground floor. After checking in, proceed through security through the designated departure gate.

For incoming flights, Terminal 4 houses customs and baggage claim services. Passengers should comply with the signs to immigration and then retrieve their luggage from the designated baggage claim area. Passengers must re-clear TSA security once they arrive on a connecting flight. 

Departures

For a smooth journey, passengers departing from Avianca Airlines MAD Terminal must follow specific steps. Here’s what you need to know:

• Upon reaching, head to Terminal 4 for Avianca Airlines and proceed to the dedicated concourse. 
• Approach check-in counters or kiosks to print your boarding pass and drop off checked luggage.
• After checking in, head to the security checkpoint with your boarding pass and ID to ensure that all your carry-on items meet TSA regulations.
• Once through security, follow the signs to your departure gate at Terminal 4.
• Passengers must pay attention to the announcements and display boards for boarding information. 
• Terminal 4 offers seating and waiting areas near the gates where you can wait for your flight. 

Arrivals

Arrivals at MAD need several key steps to ensure a smooth transition from your flight to your final destination. Here’s a guide to help passengers navigate the process:

• After the Avianca flight lands at the airport, move forward with available signs to the arrival halls at Terminal 4.
• While on an international flight to and from Avianca Airlines MAD Terminal, proceed to the immigration area and complete the customs procedures. 
• After clearing immigration head to the baggage claim area. Passengers need to collect their checked luggage from the baggage carousel. 
• Monitors above the carousels will display the flight number corresponding to each baggage claim area.
• Find the exit gate and take ground transportation, including taxis, rideshare services, buses, and car rentals.

Avianca Airlines Services/Amenities at MAD

Avianca Airlines MAD Terminal offers various services and amenities, including comfortable seating, charging stations, and dining options of diverse cuisines & beverages at departure gates and convenient walkways and transportation options in the arrival area.

Here’s a comprehensive guide to all these services and facilities for passengers:

• Check-In Counters: Several check-in counters are situated within the dedicated  Avianca Terminal MAD, ensuring efficient check-in and baggage handling.
• Baggage Services: Passengers can access smooth baggage drop-off, luggage collection, and special assistance services within the terminal.
• Dining Options: Terminal 4 offers a variety of dining establishments, including several near the Avianca Airlines departure gates.
• Retail Stores: Within the Avianca MAD Terminal, passengers can avail the facility of retail outlets for travel essentials, gifts, and duty-free shopping.
• Wi-Fi Access: Free Wi-Fi is available throughout Terminal 4, allowing you to stay connected.
• Customer Service: The designated Avianca Airlines MAD Terminal customer service desks are available for passengers to assist with flight-related inquiries such as traveling with infants, unaccompanied minors, flying with pets, and so on.
• Lounge Access: Passengers traveling with Avianca can access the partner lounges within the Avianca MAD Terminal for relaxation and refreshments.
• Pick-Up/Drop-Off: Pick-up and drop-off are managed in designated areas outside the airport for convenience to and from MAD.
• Inter-Terminal Access: The airport provides efficient inter-terminal access through the AirTrain system or walkways, which connects all terminals, including Terminal 4.
• Lost and Found: If you’ve misplaced any items at Avianca Terminal MAD, you can contact their customer service or visit their office at the airport to report and track lost belongings.

Avianca Airlines Terminal MAD Map

Travelers flying with Avianca Airlines can find directions to the dedicated Avianca Airlines MAD Terminal by using the map given below:

List of Avianca Airlines terminals worldwide.

How do I contact Avianca Airlines at Adolfo Suarez Madrid-Barajas Airport?

You can contact the Avianca Airlines office at Adolfo Suarez Madrid-Barajas Airport using the following details:

Airport Contact Number	+34 913 21 10 00
Airline Contact Number	+57 601 307 3940
Official Website	https://www.avianca.com/en/
Facebook	https://www.facebook.com/AviancaGlobal
Twitter	https://twitter.com/AviancaNAM
Instagram	https://www.instagram.com/avianca
YouTube	https://www.youtube.com/user/aviancachannel

Avianca Airlines flies from Terminal 4 at MAD Airport, serving as a major hub for passengers flying internationally to various destinations worldwide. Avianca, a prominent airline, prioritizes the regular regulation of flights for passengers at this busy airport.

Frequently Asked Questions