Batik Air TGG Terminal – Sultan Mahmud Airport

Batik Air is a prominent airline that has established itself as a key player in operating various international and domestic flights. Operating from Terminal 2D, this airline has expanded its network from international destinations at Sultan Mahmud Airport.

With its modern terminal connectivity, Sultan Mahmud Airport serves as a vital connection for Batik Air passengers flying to and from various destinations in Asia and beyond. This terminal offers a smooth check-in process and access to many amenities at Terminal 2D, making their journey comfortable from the very start.

Quick Information on Batik Air TGG Terminal

For accurate information about Terminal 2D of Sultan Mahmud Airport, passengers traveling with Batik Air must refer to the following guidance:

Airport Name	Sultan Mahmud Airport
Address	Jalan Lapangan Terbang, 21300 Kuala Terengganu, Terengganu, Malaysia
Airport IATA Code	TGG
Contact No.	60 9-667 3666
Arrivals	Terminal 2D
Departure	Terminal 2D
Counter Operating Hours	Daily 24/7
Airlines Name	Batik Air
Airline IATA Code	ID
Official Website	https://www.malindoair.com/
Facebook	https://www.facebook.com/BatikAir.MY
Twitter	https://twitter.com/malindoair
Instagram	https://www.instagram.com/malindoair/
Youtube	https://www.youtube.com/@BatikAirline

Arrivals/Departures of Batik Air at Sultan Mahmud Airport

Batik Air utilizes Terminal 2D for its operations at Sultan Mahmud Airport. Passengers flying with Batik Air can enjoy the modern facilities and convenient check-in processes. Moreover, the check-in counters of this airline are strategically located to facilitate easy boarding and departure procedures.

Passengers should plan to show up early at the airport well ahead of their scheduled flight times to prevent long queues at Sultan Mahmud Airport. Departing passengers must ensure to go through the process of check-in, security-checks, and avoid any unexpected delays. 

Arrivals 

The arrivals of all the Batik Air flights take place at Terminal 2D of Sultan Mahmud Airport (TGG). The same terminal is used for both domestic and international flights.

Upon arriving at Sultan Mahmud Airport, Batik Air passengers can attain an easy process that ensures a smooth transition from the plane to the arrival hall. Here are the key procedures to follow:

• Immigration Clearance: Batik Air passengers must proceed to the immigration counters to present their passports and any necessary travel documents.
• Baggage Claim: After clearing immigration at Terminal 2D, follow the signage to the baggage claim area to collect your luggage.
• Customs Declaration: If passengers have items to declare then complete the customs process at Sultan Mahmud Airport (TGG).
• Transportation Options: There are various transportation options available at Batik Air TGG Terminal, including taxis, buses, and MRT services to your destination.
• Airport Services: For any assistance or information passengers can visit the help desks or information counters located throughout Terminal 2D.

Departures

Batik Air provides comfortable departure procedures to its passengers from Terminal 2D at Sultan Mahmud Airport. Passengers can find several check-in counters at this terminal with clear signage and dedicated staff for assistance.

In addition, Batik Air provides priority check-in options, allowing passengers to board quickly and access dedicated security lanes for a faster journey.

• Check-In: Arrive early and complete the check-in process at the designated Batik Air counters at Terminal 2D or online for convenience.

• Baggage Drop: If passengers have checked in online they can proceed to the baggage drop area to check their luggage.

• Security Screening: After check-in, passengers of Batik Air must head to the security screening area and prepare to have their belongings scanned.

• Immigration Clearance: For the immigration process at TGG Airport, passengers report to immigration counters for passport control before heading to their departure gate.

• Departure Gate: Follow the signage to your assigned departure gates at Sultan Mahmud Airport dedicated Terminal 2D.

For easy departures, passengers are recommended to arrive at the airport at least 3 hours before international departures and 2 hours before domestic flights.

Services and Amenities provided at Batik Air TGG Terminal

Terminal 2D at Sultan Mahmud Airport provides efficient services to Batik Air passengers, which allows them to enjoy their layover while waiting for their flights.

With a focus on convenience and comfort, this airline offers a variety of services and amenities designed to enhance passengers’ journeys:

• Check-In Counters: Batik Air passengers can find their check-in counters at Terminal 2D of Sultan Mahmud Airport, ensuring a smooth check-in process. The check-in counters open 3 hours before the scheduled departure of the flight and close 60 minutes before the same.

• Baggage Assistance: Batik Air provides comprehensive support for baggage handling, including dedicated staff at Sultan Mahmud Airport to assist with baggage drop-off and any related inquiries.

• Customer Service Support: The knowledgeable staff is available throughout the TGG Airport to assist Batik Air passengers with any questions or concerns.

• Clear Signage: Terminal 2D has clear signage that guides Batik Air passengers through Sultan Mahmud Airport. It makes airport navigation straightforward and efficient while reducing confusion.

• Access to Lounges: Batik Air passengers can enjoy the comfort of lounges located within Terminal 2D, providing a relaxing environment to unwind before their flight and escape the busy terminal atmosphere.

• Convenient Transportation Options: Various transportation services, including taxis, buses, and MRT connections, are readily available from Sultan Mahmud Airport, making it easy for Batik Air passengers to reach their final destination.

• Special Assistance: Batik Air adheres to strict health guidelines for senior citizens and specially-abled passengers at Sultan Mahmud Airport to ensure the safety and well-being of all passengers during their travel experience, helping to build reliability and credibility.

• In-Flight Services: Batik Air passengers can enjoy a range of onboard amenities, including spacious special seating arrangements, in-flight entertainment, good meals and beverages during their journey to or from Sultan Mahmud Airport.

Batik Air Sultan Mahmud Airport Terminal Map

If you are flying to and from Sultan Mahmud Airport with Batik Air, the map given below will help you navigate to Batik Air TGG Terminal i.e. Terminal 2D:

For passengers traveling with Batik Air from any other city or country, find your terminal with the help of our list of Batik Air Terminals worldwide.

Frequently Asked Questions