Which Terminal is Cathay Pacific at SUB  Airport?

Which Terminal is Cathay Pacific at SUB Airport?

Cathay Pacific is a major international airline that flies to and from Terminal 2 at Juanda International Airport (SUB). This terminal serves as a central hub for multiple airlines, including Cathay Pacific, a member of the Oneworld Alliance.

Terminal 2 offers a range of amenities and services to ensure a smooth travel experience, from dining options to shopping and lounges. If you’re flying with Cathay Pacific, you’ll find check-in counters, departure gates, and other services provided within this terminal.

Quick Information about Cathay Pacific SUB Terminal

Below are the comprehensive details that passengers need to know for a smooth experience with Cathay Pacific at SUB Terminal 2:

Airlines NameCathay Pacific
Airport AddressJl. Ir. H. Juanda, Betro, Kec. Sedati, Kabupaten Sidoarjo, Jawa Timur 61253, Indonesia
Contact Number+62 31 2986200
Airline IATA CodeCX
Arrivals TerminalTerminal 2
Departures TerminalTerminal 2
Check-In TimesOpening Time: 3 Hours (before departure)
Closing Time: 60 Minutes (before departure)
Ticket Counter LocationDeparture Gates (Terminal 2)

Cathay Pacific Arrivals/Departures at Juanda International Airport 

Cathay Pacific operates all its flights at Juanda International Airport (SUB) out of Terminal 2. This terminal is the center for both departures and arrivals for international and domestic flights. 

When flying with Cathay Pacific Terminal at Juanda International Airport, passengers will check in, go through security, and board their flights from Terminal 2. Upon arriving at SUB, travelers will also disembark and complete customs procedures in the same terminal. 

Moreover, this terminal is a major gateway and shares facilities with multiple other airlines, ensuring a smooth experience for passengers traveling to Cathay Pacific Terminal at Juanda International Airport.

Cathay Pacific Arrivals at SUB

Cathay Pacific arrivals at Juanda International Airport (SUB) are processed through Terminal 2. 

  • Upon landing, passengers will follow signs to the customs and immigration area within this terminal. 
  • After clearing customs, they can retrieve their checked baggage from the baggage claim area, which is also located in Terminal 2. 
  • For ground transportation, Terminal 2 provide access to various options including taxis, ride-sharing services, and airport shuttles. 
  • Additionally, the terminal offers lounges, dining options, and retail shops, making it convenient for travelers to relax or pick up any essentials.

Cathay Pacific Departures from SUB

Cathay Pacific departures from Juanda International Airport (SUB) are managed at Terminal 2. 

  • Passengers flying with Cathay Pacific will check in, drop off their baggage, and proceed through security at this terminal. 
  • After clearing security, they can access the departure gates and wait for their flight at the airport.
  • In addition, there are ample seating areas and charging stations to accommodate travelers while they wait for their flights. 
  • The terminal is designed to efficiently handle international departures, ensuring a smooth transition from check-in to boarding.

How do I contact Cathay Pacific Terminal at SUB Airport?

You can contact the Cathay Pacific office at SUB Airport by using the following details:

Airport Contact Number+000 800 050 2163
Airline Contact Number +62 31 2986200 
Official Websitehttps://www.cathaypacific.com/cx/en_IN.html
Facebookhttps://www.facebook.com/cathaypacificHK 
Twitterhttps://x.com/cathaypacific
Instagramhttps://www.instagram.com/cathaypacific 
Youtubehttps://www.youtube.com/user/cathaypacific 

Services/Amenities available at Cathay Pacific at SUB Airport

Travelers flying to Cathay Pacific Terminal at Juanda International Airport (SUB) can access numerous premium services and amenities to enhance the airport experience. 

Located in Terminal 2, Cathay Pacific ensures that your journey begins smoothly and comfortably with the following offerings:

Service/AmenityDescription
Check-In and Baggage HandlingStreamlined check-in counters and efficient baggage managed in Terminal 2 with assistance available.
Lounges at the airportAccess to Cathay Pacific’s exclusive lounges provides comfortable seating, complimentary food and beverages, and a relaxing atmosphere.
Dining Options Various dining choices, from casual snacks to gourmet meals, are available in Terminal 2.
Various Retail ShopsDiverse retail shops for last-minute purchases, travel essentials, luxury items, and souvenirs.
Seating and Charging StationsComfortable seating areas and conveniently located charging stations throughout Terminal 2.
Ground TransportationEasy access to taxis, ride-sharing services, and airport shuttles for smooth onward travel.
Free Wi-Fi Complimentary high-speed Wi-Fi is available throughout Terminal 2, allowing you to stay connected.
Customer Service DesksCustomer service desks for assistance with travel queries, flight information, and special needs.
Family FacilitiesFamily-friendly amenities, including designated family restrooms and play areas for children.
Accessible ServicesEnhanced accessibility features such as ramps, elevators, and accessible restrooms to accommodate all passengers.

Additional Services

  • Special Assistance
  • Baggage Storage
  • Flight Information Displays
  • Lost and Found Services
  • Luggage Delivery Service
  • Medical Assistance

Cathay Pacific SUB Terminal Map

Travelers can use the map below for directions to Cathay Pacific Terminal at Juanda International Airport, which is the dedicated terminal for Cathay Pacific flights:

If you’re flying with Cathay Pacific from any other city or country, you can navigate your terminal using our comprehensive list of Cathay Pacific terminals worldwide.

Frequently Asked Questions

What terminal does Cathay Pacific use at SUB?

Cathay Pacific operates out of Terminal 2 at Juanda International Airport.

Does Cathay Pacific allow online check-in?

Yes, this service enables passengers to complete online check-in for their Cathay Pacific flights and any eligible onward flight connections before arriving at SUB Airport.

What are the check-in hours for Cathay Pacific at SUB?

Cathay Pacific check-in counters at Terminal 2 open 3 to 4 hours before the scheduled departure time for international flights. 

How can I contact Cathay Pacific Terminal at Juanda International Airport?

You can reach Cathay Pacific customer service at +62 31 2986200. This contact number is available for inquiries and assistance regarding bookings, flight status, and other services.

Where can I find Cathay Pacific’s departure gates at SUB?

Cathay Pacific’s departure gates are located within Terminal 2. The specific gate number will be indicated on your boarding pass and displayed on airport information screens.

What ground transportation options are available from Terminal 2?

Terminal 2 offers a range of ground transportation choices for Cathay Pacific passengers, such as taxis, ride-sharing services, and airport shuttles.

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