Copa Airlines MSY Terminal – Louis Armstrong New Orleans International Airport

Terminal 1 at Louis Armstrong New Orleans International Airport is the designated terminal for Copa Airlines. Passengers traveling with Copa Airlines will check in, drop off their luggage, and board their flights from this terminal.

Moreover, Copa Airlines MSY Terminal features modern and spacious facilities, including self-service kiosks, and check-in counters for passengers and luggage. This terminal assists Copa Airlines passengers with guidance for an upcoming flight and planning future travel to and from Louis Armstrong New Orleans International Airport.

Quick Information about Copa Airlines MSY Terminal

Below is a detailed overview of the essential information about the Copa Airlines Terminal 1 at Louis Armstrong New Orleans International Airport, along with other important details to support passengers throughout their journey:

Airport Name	Louis Armstrong New Orleans International Airport
Address	1 Terminal Dr, Kenner, LA 70062, United States
Airport IATA Code	MSY
Contact No.	+(1504) 303-7500
Arrival	Terminal 1
Departure	Terminal 1
Counter Operating Hours	Daily 24/7
Airlines Name	Copa Airlines
Airline IATA Code	CM
Official Website	https://www.copaair.com/en-gs/
Facebook	https://www.facebook.com/copaairlines
Twitter	https://x.com/CopaAirlines
Instagram	https://www.instagram.com/copaairlines/
Youtube	https://www.youtube.com/user/copaairlines

Arrivals & Departures of Copa Airlines at MSY Airport

Traveling with Copa Airlines at MSY is straightforward because all its operations are operated at Terminal 1. This terminal ensures a smooth experience for all passengers. Upon arriving at the airport, passengers should head to Terminal 1 to access the departure gates for their Copa Airlines flight.

Furthermore, all departing flights also take off from Terminal 1, allowing passengers to collect their luggage from the baggage claim area. This terminal provides various amenities, including check-in counters, self-service kiosks, and a Copa Club lounge for eligible passengers, all aimed at providing a smooth and efficient travel experience.

Arrivals

Copa Airlines flights arriving at Louis Armstrong New Orleans International Airport (MSY) land at Terminal 1, which is mainly designed to ensure a smooth arrival. 

This terminal provides essential services for customs processing and baggage collection, allowing passengers to transition effortlessly upon arrival in Atlanta.

To provide passengers with a quick understanding of the arrival procedure available at the airport, here are the key points to consider:

• Customs Clearance: Efficient customs clearance counters streamline the arrival process for Copa Airlines passengers. Multiple booths staffed by trained personnel to minimize wait times.

• Travel Documentation: Copa Airlines passengers should keep their passports and travel documents readily accessible for quicker processing.

• Baggage Collection: After clearing customs, travelers can collect their luggage in the Arrival Halls of Terminal 1. Automated baggage carousels expedite the luggage retrieval process for all passengers.

• Information and Assistance: Numerous information desks staffed with multilingual personnel to assist Copa Airlines passengers with city guides and other services.

• Connecting to Other Terminals: Complimentary shuttles are provided for passengers needing to transfer to other terminals within MSY.

• Access to the City Center: Terminal 1 offers excellent connections via the Atlanta Metro Rail system, providing easy access for Copa Airlines passengers to downtown and the surrounding areas.

Departures

Copa Airlines departs from the same Terminal 1 at Louis Armstrong New Orleans International Airport (MSY), a vital hub for international travel. 

This terminal is essential to accommodate the needs of passengers traveling with Copa Airlines, ensuring an efficient and enjoyable journey from check-in to boarding. 

To help you navigate the airport departure smoothly, here are some important guidelines to follow:

• Online Check-In: Copa Airlines offers online check-in, allowing passengers to generate their boarding pass in advance to save time at MSY.

• Arrival Time: Passengers should arrive at Louis Armstrong New Orleans International Airport 2 hours before their scheduled departure for domestic flights. For international flights, passengers should arrive 3 hours early to avoid last-minute issues.

• Baggage Drop: After check-in, passengers should proceed to the baggage drop counter to submit their checked luggage.

• Security Screening: Passengers must move to the security screening area, keeping their passport, booking confirmation, visa, and other travel documents handy to expedite the clearance process.

• Departure Gate Area: Once through security, passengers can head to the departure gate area, which features a variety of shopping and dining options to enhance their experience at MSY.

Services/Amenities available at Copa Airlines MSY Terminal

When arriving at the airport, passengers can easily navigate to the dedicated Terminal 1 for Copa Airlines flights, where they will find various service counters, information desks, and additional facilities.

To provide a comprehensive understanding of what the airport has to offer, here is a detailed overview of some essential services available at Copa Airlines MSY Terminal:

• Check-in Counter: Passengers can utilize convenient check-in and web check-in options from Copa Airlines 24 hours to 1 hour before their flight.

• Ticket Cancellation: To cancel a ticket, passengers must complete a refund request form at this airport.

• Air Ticketing: Passengers have the option to buy tickets directly at the Copa Airlines counter or through airline staff at the airport.

• VIP Lounge: The VIP lounge at MSY offers a comfortable space for Copa Airlines passengers located near Terminal 1.

• Duty-Free Shopping: Copa Airlines travelers can enjoy shopping at duty-free stores within the airport.

• Device Charging Stations: Passengers can charge their devices at various eateries and cafes at MSY.

• Standard Waiting Areas: Louis Armstrong New Orleans International Airport features three designated waiting areas for Copa Airlines and other flights.

• Public Transportation: Passengers can access multiple ground transportation options, including taxis and buses, at MSY.

• Parking Stations: Copa Airlines passengers can find various parking options close to the MSY Terminal 1.

 Additional Services

Here are some of the additional services provided at MSY Airport:

• Currency Exchange
• ATMs
• Car Rentals
• Eateries
• Cafes

Navigating Copa Airlines MSY Terminal – Direction Map

If you are traveling to and from Louis Armstrong New Orleans International Airport with Copa Airlines, the map given below will help you navigate to its dedicated Terminal 1:

For passengers traveling with Copa Airlines from any other city or country, find your terminal with the help of our list of Copa Airlines Terminals worldwide.

Frequently Asked Questions