Frontier Airlines SJO Terminal – Juan Santamaria International Airport
Frontier Airlines flights operate from Terminal 1 at Juan Santamaria International Airport. Passengers can access advanced technologies inside this terminal that facilitate smoother departure and arrival procedures.
Moreover, this terminal at SJO Airport features easy check-in, quick TSA security, and support from the helpful staff of Frontier Airlines. For its regional connectivity, the airline manages all its takeoff & arrival procedures from Terminal 1.
Quick Information about Frontier Airlines SJO Terminal
Here is a thorough overview of the essential information to ensure a smooth boarding process for Frontier Airlines flights:
Airport Name | Juan Santamaria International Airport |
Address | XQXW43V, Alajuela Province, Alajuela, Costa Rica |
Airport IATA Code | SJO |
Contact No. | +506 2437 2400 |
Arrival | Terminal 1 |
Departure | Terminal 1 |
Counter Operating Hours | 24 hours a day |
Airlines Name | Frontier Airlines |
Airline IATA Code | F9 |
Official Website | https://www.flyfrontier.com/ |
https://www.facebook.com/flyfrontier | |
https://x.com/FlyFrontier | |
https://www.instagram.com/flyfrontier/ | |
Youtube | https://www.youtube.com/channel/UCmvnSoERKhYBDemzliynZ_w |
Frontier SJO Airport Arrivals & Departures
Frontier Airlines exclusively utilizes Terminal 1 for operations at Juan Santamaria International Airport. For domestic arrivals and takeoffs, this airline operates all its flights within the U.S. from SJO Airport Terminal 1.
Moreover, Terminal 1 at SJO is the only dedicated terminal for Frontier Airlines domestic flights. Being a regional airline, it does not operate international flights from this airport. As a result, all passengers can expect a consistent boarding experience within the same terminal.
Arrivals
Frontier Airlines uses Terminal 1 at Juan Santamaria International Airport (SJO) for all incoming flights. This terminal is designated as the arrival point within the United States.
Therefore, upon arrival, passengers will proceed to Terminal 1 to pick up their luggage. This arrangement ensures a consistent and organized process for all passengers flying with Frontier.
Here are some additional details passengers must know while traveling to Juan Santamaria International Airport:
- Arrival: Passengers traveling with Frontier Airlines at Juan Santamaria International Airport (SJO) should take their way through Terminal 1 after arriving at the airport.
- Customs and Immigration: International passengers with Frontier Airlines must go through immigration and customs before heading to baggage claim, while domestic flights do not require this process.
- Baggage Claim: Once passengers have completed immigration and customs, they can pick up their checked luggage in the baggage claim area at Terminal 1.
- Ground Transportation: To get to their final destinations, passengers at Juan Santamaria International Airport can select from various ground transportation options, such as taxis, ride-hailing services, and public transit.
Departures
All Frontier flights departing from Juan Santamaria International Airport (SJO) for domestic destinations, operate from Terminal 1 for check-in. The check-in counters of this airline are located within this designated terminal.
Passengers are recommended to use online check-in or the mobile app to save time at SJO. Gates of boarding for Frontier flight departure are located at Terminal 1 of Juan Santamaria International Airport.
Below are the major details for Frontier Airlines flying passengers regarding the departure instructions from SJO Airport:
- Check-in: Passengers flying with Frontier Airlines at Juan Santamaria International Airport (SJO) have the option to check in online or in person.
- Online check-in: Online check-in becomes available 24 hours before the scheduled departure, allowing passengers to print their boarding passes or receive them on their mobile devices.
- Baggage Drop-off: For those with checked luggage, passengers can drop off their bags at the designated area. It is highly advisable to arrive at this terminal at least two hours early for departure.
- Security Checkpoint: After completing check-in and baggage drop-off, passengers must proceed through the security checkpoint, so it is important to allow sufficient time for this process.
- Gate Arrival: Once security is cleared, passengers can go to their designated gate at Juan Santamaria International Airport and arrive at the gate at least 30 minutes before the flight’s scheduled timings.
- Boarding: Passengers will board their Frontier Airlines flight according to their assigned group, with the boarding process typically beginning 30 minutes before departure.
- Flight Departure: The aircraft will depart from the gate at SJO Airport once all passengers have boarded, following standard procedures to ensure a safe flight to their destination.
Frontier Airlines SJO Terminal Services/Amenities
The Frontier Airlines terminal at Juan Santamaria International Airport offers a range of services and amenities to improve the travel experience. With convenient check-in options and comfortable waiting areas, several other services are given below:
- Airport Transfers: Frontier Airlines provides smooth transportation options for passengers to get to their final destinations.
- Duty-Free Allowance: Passengers can take advantage of duty-free shopping for international flights departing from Juan Santamaria International Airport.
- In-Flight Meals and Entertainment: Passengers can enjoy a variety of meals and entertainment options during their flights with Frontier Airlines.
- Airport Lounges: Passengers can relax in comfortable lounges at SJO Airport while waiting for their flights or long layovers.
- Flight Information and Status Updates: Passengers can receive real-time updates about their flight status while at SJO Airport.
Additional Services
Frontier Airlines at Juan Santamaria International Airport provides services to simplify your travel experience. This airline provides some additional services that are given below for special needs to ensure a smooth journey:
- Support for Delayed or Canceled Flights
- Frontier Miles Program
- Animal Relief Area
- Valet Parking Services
- Boarding Class Inquiries
- Airport and Inflight Wi-Fi
- Unaccompanied Minor Service
Lost and Found
Passengers who misplace their belongings at the airport should contact the lost and found department. Many unclaimed items are turned in to this department, so any lost item may be there. If it is not, passengers can file a missing report at the office to initiate the search process.
Cancellation and Refund
The Frontier Airlines staff at SJO Terminal is available to help customers with refund and cancellation requests. However, all requests must comply with the airline’s policies and fare rules.
Passengers can receive a full refund if they cancel their tickets within 24 hours of booking, provided the departure date is at least seven days away.
Map Information of Frontier Airlines SJO Terminal
Below is a direction map to assist passengers in navigating the Frontier Airlines SJO Terminal at Juan Santamaria International Airport.
If you are flying with Frontier Airlines from any location, refer to our list of Frontier Airlines terminals worldwide to easily find your terminal.
Frequently Asked Questions
Frontier Airlines operates from Terminal 1 at Juan Santamaria International Airport for both arrivals and departures, including only domestic flights.
You can contact Frontier Airlines at SJO Terminal 1, or by dialing +506 2437 2400.
The ticket counters of Frontier Airlines are located at Juan Santamaria International Airport outside security. These counters open two hours before departure and remain open until one hour before the flight.
Yes, you can check in using the Frontier through your mobile phone 24 hours before departure from Juan Santamaria International Airport.
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