What terminal is KLM Airlines at KGL Airport?

KLM Airlines utilizes Kigali International Airport as a primary hub for its international flights. The airline operates from Terminal 1 at Kigali International Airport. To enhance the travel experience, the airline provides multiple counters that offer several services and amenities.

Flying with KLM has become an efficient mode of traveling to and from KGL Airport, offering speed and relief for long journeys. The airline takes measures to ensure that the belongings of passengers arrive safely at their destination. 

KLM Airlines KGL Terminal – Quick Information

Here is a complete overview of the quick information about KLM Airlines flights at Kigali International Airport (KGL) to ensure easy access to boarding:

Airlines Name	KLM Airlines
Contact Number	250 724 123 139
Airline IATA Code	KL
Arrivals Terminal	Terminal 1
Departures Terminal	Terminal 1
Check-In Times (before departure)	Opening Time: 3 Hours Closing Time: 60 Minutes
Ticket Counter Location	Departure Gates (Terminal 1)

What Terminal is KLM Airlines at Kigali International Airport?

KLM Airlines operates its flights primarily from Terminal 1 at Kigali International Airport. The airline utilizes this terminal to provide both domestic and international flight services to various destinations around the world.

Moreover, the KGL Terminal serves as a gateway to a captivating and culturally rich environment, promising an enriching travel experience for passengers. This terminal offers a range of amenities, including shops, dining options, lounges, and self-service check-in kiosks, to enhance the travel experience for passengers.

KLM Airlines Arrivals at KGL Airport

KGL Airport serves as the arrival point for KLM flights. This terminal offers various amenities and services to travelers. In addition, they have the option to enjoy music, games, movies, and TV shows during their journey.

Upon arrival, KLM Airlines provides a dedicated counter for customs, security, and various other amenities to enhance your service experience for all the passengers To ensure the safety of the luggage, the airline will track luggage movement using tags to facilitate quick retrieval. 

KLM Airlines Departures from KGL Airport

All domestic and international KLM flights depart from KGL Terminal 1, which enhances passengers’ comfort with its dedicated lounges at KGL Airport. The terminal is specifically created for relaxation, providing comfortable seating, free Wi-Fi, and a variety of refreshments. 

Additionally, the check-in process can be completed comfortably, as the customer service team is provided at Kigali International Airport. The customer service team at the help desk is highly skilled at assisting passengers. They are available around the clock to ensure a seamless journey through the terminal.

NOTE: In some specific situations, such as bad weather, or flight delays, the arrivals of KLM Airlines at KGL Airport can be scheduled at other terminals.

How do I contact KLM Airlines at KGL Airport?

Airlines Contact Number	1800 419 3044
Airport Contact Number	250 724 123 139
Official Website	https://www.klm.com/
Facebook	https://www.facebook.com/KLM
Twitter	https://twitter.com/KLM
Instagram	https://www.instagram.com/klm
Youtube	https://www.youtube.com/@KLM/about

KLM Airlines KGL Terminal Services

When you travel with KLM Airlines from Kigali International Airport, you can experience an elevated level of luxury at Kigali International Airport. The airline endeavors to enhance the travel experience by offering dedicated check-in desks, personalized service, and a range of facilities.

KLM Airlines ensures a smooth journey to your destination with the following services:

• Online Booking: Online booking at KGL Airport reduces the hassle of long hold times and frustrating phone calls. It also provides the convenience of booking anytime, without being restricted by office hours for all KLM passengers.

• Check-in Counters: KLM Airlines offers dedicated check-in counters to assist passengers, ensuring a smooth journey. Passengers are advised to arrive at the airport at least two to three hours before their scheduled departure time.

• Special Assistance: The KLM Airlines team understands that special travelers require special attention. Their dedicated team at KGL Terminal is committed to creating a personalized journey tailored to your unique needs.

• Baggage Allowance: Passengers who have luggage should keep informed about baggage restrictions and consider pre-booking options to enhance their air travel experience at Kigali International Airport.

• Lost and Found Desk: KLM Airlines at Kigali International Airport provides a dedicated Lost and Found desk area, designed to reunite you with your lost belongings efficiently. It has a team of skilled and helpful specialists who are ready to assist with any concerns you may have.

Additional Services

In addition to the core services provided at Kigali International Airport (KGL), KLM Airlines KGL Terminal 1 offers a range of additional services designed to enhance your travel experience:

• In-flight entertainment
• Complimentary meals and beverages
• Wi-Fi availability on select flights
• Travel comfort kits
• Shopping
• Assistance with flight changes or cancellations
• Lounge access for premium passengers 

KLM Airlines KGL Airport Terminal Map

If you are traveling to and from Kigali International Airport with KLM Airlines, the map given below will help you navigate to its dedicated Terminal 1:

For passengers traveling with KLM Airlines from any other city or country, find your terminal with the help of our list of KLM Airlines Terminals worldwide.

Frequently Asked Questions