What Terminal is Korean Air at Jomo Kenyatta International Airport?

If you’re flying with Korean Air from Jomo Kenyatta International Airport (NBO), starting your journey right begins with knowing where to go. All flights of Korean Air are directed from Terminal 1, a hub known for its modern amenities and efficient services. 

Whether you’re checking in, going through security, or looking to explore the terminal before your flight, Terminal 1 offers everything you need for a comfortable and hassle-free journey from boarding to reaching your destination.

Quick Information about Korean Air NBO Terminal

Here are some major details passengers generally search for while traveling to Jomo Kenyatta International Airport (NBO):

Airline Name	Korean Air
Airport Address	Embakasi, Nairobi, Kenya
Contact Number	+254 20 822111
Airline IATA Code	KE
Arrivals Terminal	Terminal 1
Departures Terminal	Terminal 1
Check-In Times	Opening Time: 3 Hours (before departure) Closing Time: 60 Minutes (before departure)
Ticket Counter Location	Departure Gates (Terminal 1)

Korean Air Arrivals/Departures at NBO Airport

Korean Air manages all arrivals and departures at Jomo Kenyatta International Airport (NBO) from Terminal 1. This terminal provides modern amenities, ensuring a seamless experience for both arriving and departing passengers. 

While checking in, navigating security, or collecting your luggage, Terminal 1 offers efficient services and a range of conveniences, including dining and shopping options. By operating out of this strategically located terminal, Korean Air aims to provide a smooth and comfortable travel experience for all its passengers.

Korean Air Arrivals at NBO Airport

Korean Air’s arrivals at Jomo Kenyatta International Airport (NBO) are efficiently handled through Terminal 1, a key gateway for international flights. This terminal is designed to offer efficient immigration and customs processes, easy access to baggage claims, and direct connections to ground transportation. 

Korean Air Departures from NBO Airport

Korean Air departures from Jomo Kenyatta International Airport (NBO) are facilitated through Terminal 1, ensuring a smooth start to your journey. This terminal has efficient check-in counters, advanced security screening, and a variety of pre-flight amenities, including dining and shopping options located within the airport premises.

How do I contact Korean Air at Jomo Kenyatta International Airport?

You can contact the Korean Air office/helpdesk at Jomo Kenyatta International Airport using the following details:

Airport Contact Number	+254 20 822111
Airline Contact Number	+02-2656-2001
Official Website	http://www.koreanair.com/
Facebook	https://www.facebook.com/KoreanAir.global/
Twitter	https://twitter.com/koreanair_ke
Instagram	https://www.instagram.com/koreanairworld

Services/Amenities at Korean Air NBO Terminal

Jomo Kenyatta International Airport (NBO) offers a comprehensive various services and amenities designed to enhance the travel experience for all passengers. Whether you’re parking, waiting for a flight, or navigating the terminal, NBO provides convenient and efficient options tailored to meet diverse needs. 

From secure parking facilities to comfortable waiting areas and a responsive lost and found service, the airport ensures that every aspect of your journey is well-supported and stress-free.

Here are the services available throughout Terminal 1 at Jomo Kenyatta International Airport:

• Check-In Services: Korean Air offers a streamlined check-in process at their counters in Terminal 1. Passengers can opt for traditional check-in or use self-service kiosks for a quicker experience. 

• Passenger Lounges: Korean Air provides an access lounge for business class, first-class passengers, and eligible SKYPASS members. The lounge features comfortable seating, high-speed Wi-Fi, complimentary food and beverages, and private shower suites.

• Dining and Shopping: Terminal 1 offers a variety of dining options, ranging from fast food to full-service restaurants, including Korean and international cuisine. Passengers can also enjoy duty-free shopping products, such as cosmetics, fragrances, and electronics, to enhance their travel experience.

• Special Assistance Services: Korean Air is dedicated to providing special assistance to passengers with disabilities, reduced mobility, or special needs. Services include wheelchair assistance, accessible seating, assistive listening devices, and sighted guide assistance. 

• Baggage Services: Korean Airlines offers comprehensive baggage services, including assistance with lost or damaged luggage, baggage check-in, and information on baggage weight and size limits. 

• In-Flight Entertainment and Wi-Fi: Korean Air provides an extensive in-flight entertainment system on its flights departing from NBO, offering a variety of movies, music, and games to keep passengers entertained. 

Additionally, Wi-Fi service is available on most flights, allowing passengers to stay connected during their journey.

• Ground Transportation and Parking: NBO offers multiple parking options, including terminal parking, long-term parking, and valet services. For transportation, passengers can use the AirTrain system, buses, taxis, or rideshare services to easily access the terminal.

Additional Services

Below are some additional services within Terminal 1 at Jomo Kenyatta International Airport:

• Waiting Areas
• Lost and Found Services
• Terminal Transfers
• Information Desks
• Parking

Korean Air NBO Terminal Map

Passengers can navigate within Korean Air’s dedicated terminal at Jomo Kenyatta International Airport by using the map given below:

While flying in from another city or country, our comprehensive list of Korean Air Terminals worldwide helps you to travel efficiently throughout Terminal 1.

Frequently Asked Questions