Which Terminal is Lufthansa Airlines at NQZ Airport?

Lufthansa Airlines operates from Terminal 1 at Nursultan Nazarbayev International Airport (NQZ) in New York. Terminal 1 at NQZ is a renowned terminal that hosts several global airlines and offers numerous services and amenities. 

When flying with Lufthansa Airlines, you should head to Terminal 1 for check-in, security, and boarding. This terminal features various dining options, retail shops, lounges, and other facilities to ensure a comfortable travel experience.

Quick Information about Lufthansa Airlines NQZ Terminal

Here are the details that passengers need to know for a smooth transition with Lufthansa airlines at NQZ Airport:

Airlines Name	Lufthansa airlines
Airport Address	Qabanbay Batyr Ave, Astana 020000, Kazakhstan
Contact Number	+7 7172 70 29 99
Airline IATA Code	LH
Arrivals Terminal	Terminal 1
Departures Terminal	Terminal 1
Check-In Times	Opening Time: 3 Hours (before departure) Closing Time: 60 Minutes (before departure)
Ticket Counter Location	Departure Gates (Terminal 1)

Lufthansa Airlines Arrivals/Departures at Nursultan Nazarbayev International Airport

Lufthansa Airlines uses Terminal 1 at Nursultan Nazarbayev International Airport (NQZ). For arrivals, passengers will disembark in Terminal 1 and proceed through customs and immigration before collecting their baggage from the designated claim area.

For departures, Lufthansa Airlines check-in counters and self-service kiosks are located in Terminal 1, where passengers can also pass through security screening and find their departure gates. Terminal 1 has Lufthansa Airlines’s lounge and various dining and shopping options for eligible passengers.

Lufthansa airlines Arrivals at NQZ Airport

Lufthansa Airlines flights arriving at Nursultan Nazarbayev International Airport (NQZ) will land in Terminal 1. Upon arrival, passengers will proceed through customs and immigration in Terminal 1.

After clearing these processes, you can collect your checked baggage from the designated baggage claim area within the terminal. Terminal 1 also offers various amenities, including dining options and retail shops, to make your arrival experience as comfortable as possible.

Lufthansa airlines Departures from NQZ Airport

Lufthansa Airlines departures from Nursultan Nazarbayev International Airport (NQZ) are handled at Terminal 1. For Lufthansa Airlines flights, passengers can check in at the Lufthansa Airlines counters or utilize the self-service kiosks in Terminal 1.

After checking in, proceed through security screening and head to the departure gate reflecting on the terminal’s flight information screens. Terminal 1 also provides a Lufthansa Airlines lounge for Business and First Class passengers and several dining and shopping options before your flight.

How do I contact Lufthansa Airlines at NQZ Airport?

You can contact the Lufthansa Airlines office at Nursultan Nazarbayev International Airport by using the following details:

Airport Contact Number	+7 7172 70 29 99
Airline Contact Number	+1800 102 5838
Official Website	https://www.lufthansa.com/
Facebook	https://www.facebook.com/Lufthansa
Twitter	https://twitter.com/lufthansa
Instagram	https://www.instagram.com/lufthansa
Youtube	https://www.youtube.com/user/lufthansa

Lufthansa Airlines Services/Amenities available at NQZ Airport

Lufthansa Airlines offers various services and amenities at Nursultan Nazarbayev International Airport (NQZ) to enhance passengers’ travel experience. Lufthansa Airlines provides convenient booking, check-in, and cancellation services at Terminal 1. They also have dedicated counters for managing existing bookings and offering special assistance.

Below are the services that passengers can access to these services available at Terminal 1 while they travel to and from Nursultan Nazarbayev International Airport.

• Booking a Flight: Lufthansa Airlines booking counters are available in Terminal 1 where passengers can book a flight, provide the required details, and make payment to receive their ticket.

• Manage Booking: Visit the Booking Management Desk in Terminal 1 to modify your existing flight. The staff will assist based on the airline’s policies and availability.

• Check-in & Boarding: Complete your check-in at the counters in Terminal 1 at least 2 hours for domestic and 3 hours before international flights. After checking in, you’ll receive your boarding pass and proceed to the pre-boarding area.

• Cancellation Processing: Head to the cancellation counter in Terminal 1 if passengers need to cancel their flight due to an emergency. The staff will assist with the necessary steps for cancellation.

• Lufthansa Airlines Lounge Access: Access the Lufthansa Airlines Business Lounge with a Business Class ticket or Star Alliance Gold Membership. The lounge offers a quiet, luxurious space with premium areas for VVIPs.

• Cafes & Restaurants: Terminal 1 features various cafes and restaurants where passengers can enjoy meals and beverages before their flight.

• Parking Facility: Passengers can enjoy short-term as well as long-term parking facilities near the terminal at NQZ Airport.

• Transportation Network: NQZ’s Air Train connects terminals and parking lots 24/7. Taxis shared shuttles, and rideshare services are available for convenient travel to and from the airport.

Lufthansa airlines NQZ Terminal Map

Passengers can go through the map provided below to navigate to Lufthansa Airlines’ exclusive terminal at Nursultan Nazarbayev International Airport, specifically designated for Lufthansa Airlines flights:

This detailed list of Lufthansa Airlines terminals worldwide might help you find your terminal if you’re traveling with the airline from a different city or nation.

Frequently Asked Questions